Contact Us

If you have any questions or concerns, we’re happy to help.

Our office is open Monday through Friday, 10 am to 6 pm Pacific Time. 

Email: shop@letterformarchive.org
Phone: +1.415.802.7485

Shipping

Items take about 1 to 2 business days to ship. Please email or call us before you place your order if you're interested in expedited shipping or would like to pick up your purchase at the Archive in San Francisco.

Shipping rates are calculated during checkout based on the weight of your items and your shipping destination.

Important note for international buyers: Shipments outside the United States may be subject to additional tariffs, duties, or other non-routine customs brokerage charges that are the responsibility of the recipient upon delivery.

Returns & Exchanges

If you are not completely satisfied with your purchase, you may return it for a full refund (except shipping costs) or exchange it for a replacement within 30 days of your purchase. 

Downloading Font Files

After purchasing font files from the Archive Shop, you will receive an email with a link to download your files. If you don't receive the email within a few minutes after your order, check your spam folder.

If you have any issues downloading your fonts, please let us know.